Marriott’s Best Rate Guarantee

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Did you know Marriott offers a Best Rate Guarantee? This means if you find a lower rate for the same hotel, same room type, or same reservation dates on a competing website or app, Marriott will essentially match that rate and give you more points or discounts.

This is a feature I have never used or heard of before, but it is so nice that I might start considering it. Here is exactly how Marriott’s Best Rate Guarantee works:

1. Make a reservation using any official Marriott reservation channel (Marriott.com, Marriott Bonvoy App, Customer Engagement Centers, or directly with a hotel).

2. If you find a lower rate for the same hotel, same room type, and same reservation dates on a non-Marriott website or non-Marriott Bonvoy app (“Comparison Rate”) you may submit a Best Rate Guarantee claim.

3. If we approve your claim, we’ll match the Comparison rate AND give you your choice of either an extra 25% discount on the room (20% discount for Design Hotels) OR give you 5,000 Marriott Bonvoy Points.

Marriott will let you know whether your Best Rate Guarantee claim has been approved within 24 hours after submitting the form. If you haven’t heard back or would like to check on the status of your claim, you can call 1-800-771-5665, however, you must submit it online beforehand, as they won’t take it over the phone.

Are you ready to start getting the Best Rate Guarantee? Book directly here.

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